Standard Return Policy & Limited Warranty:
‍Enjoy a 1-year limited warranty on regular-priced furniture against factory defects from the original receipt date as long as the item is still within our delivery area.

Let us know about any factory defects, and we'll arrange in-home service within the 1-year warranty period. Please note, this excludes items shipped directly from the manufacturer.

In-home service is available for a fee outside of the 1-year warranty period—not including items shipped directly from the manufacturer.

Additional factory warranties may apply to mattresses, foundations, and motion furniture. For more information, see www.mybobs.com/extended-warranties

Bob's specifically disclaims any liability for damages or injuries that result from failure to follow assembly instructions.

Our products are not guaranteed against normal wear and tear, abuse, or neglect, or from damage resulting from improper use, care, or storage.

‍All implied warranties, including warranties of merchantability and fitness for a particular purpose, are expressly limited to the 1-year period of the limited warranty. Bob's expressly disclaims all other warranties express or implied and expressly disclaims any liability for incidental and consequential damages.  

Your state may provide additional legal rights beyond this limited warranty.

Merchandise purchased from my Bob’s Outlet that is not brand-new or factory-fresh is sold “as-is,” and is excluded from this limited warranty and service policy. There is no exchange, warranty (express or implied), refund, return or service for such items. You assume all risks as to the quality and performance of such items. You also assume the entire cost of all servicing and repair should such item prove defective following your purchase.

Items shipped directly from the manufacturer, are excluded from White Glove delivery, in-home assembly, and are not available for in-store pickup.

Mattress Satisfaction Guarantee:
‍Adjusting to a new mattress takes time - at least 30 days. After 30 days, if you're not satisfied, we offer a one-time re-selection within 90 days of the original receipt date.Cost differences between the original and re-selected mattress will be charged or credited.Delivery costs for mattress exchanges are the responsibility of the customer.Alternatively you may return your mattress within 90 days of the original receipt date, and we’ll refund the purchase price less the original delivery fee.Foundations and adjustable bases cannot be refunded, returned, or exchanged.

Accessory Items:Items shipped directly from the manufacturer can be returned within 3 days of receipt for a full refund, excluding return shipping costs.

Online Outlet:Mismatched bedding sets must be accepted as a set upon delivery, as sales are final without exchange, return, service, or refund options.